1. WHAT ARE COOKIES?
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device, remember your preferences, and improve your browsing experience. Similar technologies include web beacons, pixel tags, and local storage.
2. TYPES OF COOKIES WE USE
2.1 Strictly Necessary Cookies
These cookies are essential for the Website to function properly, including enabling secure login, processing payments, and maintaining session security. They cannot be disabled without affecting the operation of the Website.
2.2 Performance and Analytics Cookies
These cookies collect anonymised information about how visitors use the Website (e.g., pages visited, time spent, error messages), helping us improve Website performance and user experience.
2.3 Functionality Cookies
These cookies remember choices you make (such as language preference or login details) to provide a more personalised experience on return visits.
2.4 Targeting and Advertising Cookies
Where used, these cookies track your browsing habits to deliver relevant advertising and measure the effectiveness of our marketing campaigns. These are only set with your consent.
3. THIRD-PARTY COOKIES
Some cookies on our Website are placed by trusted third parties, including analytics providers (e.g., Google Analytics), payment processors, and, where applicable, social media and advertising platforms. These third parties may use cookies in accordance with their own privacy and cookie policies, over which we have limited control.
4. WHY WE USE COOKIES
- to enable core Website functionality, including secure account access and payment processing;
- to remember your preferences and improve your user experience;
- to analyse Website traffic and usage patterns to improve our Services;
- to measure the effectiveness of our content and marketing communications;
- to maintain the security and integrity of the Website.
5. YOUR COOKIE CONSENT CHOICES
On your first visit to the Website, you will be presented with a cookie consent banner allowing you to accept all cookies, reject non-essential cookies, or customise your preferences by cookie category. You may change your preferences at any time via the “Cookie Settings” link in the Website footer.
6. MANAGING COOKIES VIA YOUR BROWSER
In addition to our on-site consent tool, most web browsers allow you to control cookies through their settings, including blocking or deleting cookies. Please note that disabling strictly necessary cookies may affect the functionality of the Website, including your ability to log in, book Services, or complete payments.
7. CHANGES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page periodically to stay informed.
8. CONTACT US
For questions about our use of cookies, please contact us at support@winelvalgroup or +234 8147093769.